Tag: ux


Google Gas Price

Posted on 26th July, by Cathy Wang in Interaction Design Research. Comments Off

An engineer at Google has found a way to get real-time gas prices across the country.
Given three months, what process would you use to approach this design problem?



about Service Design

Posted on 1st September, by Cathy Wang in Interaction Design. No Comments

These days I am busy working on my own practice at Klik Logik. At the same time, I am also keeping my eye out for the next opportunity.

An interesting opportunity showed up, and I got an email back:

I think your CV is quite interesting, one thing though, you don’t appear to have done any mobile, cross-platform, or service design work.
Persuade me that this is not an issue.

The truth is, I did go to school for interaction design. When we learned it in school, “service design” wasn’t even a popularized term. We learned it as experience design. Do I have the knowledge to explore the different platforms of design? I do. I have done it before? Yes, in school. Most of my professional career has been on the web.

How do you persuade the Head of Service Design on such issue? …


Bell Olympic Service Rate Card System

Posted on 5th April, by Cathy Wang in Information Architecture, User Experience. Comments Off

Bell – the sole telecommunication sponsor for the 2010 Olympics in Vancouver. In an effort to handle all telecommunication orders for the Olympic Games, Bell needed an Enterprise Rate Card system with an automated provisioning to process all the orders.



webvisions 06 – usability for rich internet apps

Posted on 28th July, by Cathy Wang in Conference, Interaction Design, web. No Comments

Usability for Rich Internet Apps

Highly functional and responsive interfaces have long been crafted for the desktop, but bringing that same richness to the web is a still-maturing proficiency for both designers and engineers. In this talk, Nate will share lessons he’s learned from focusing on this specific issue within Yahoo!, and from helping to create the open-source Yahoo! User Interface Library. In particular, he’ll discuss the importance of moving beyond “implementation model” to “mental model”, important new instruments for communicating today’s more complex requirements such as “interesting moment’s matrices”, and a sane approach to creating the toolkits that make it all possible.

speaker: nate koechley

http://developer.yahoo.com/yui/